Contact Us

Inquiries, opinions, and requests

SEIBU RAILWAY Customer Center

Tel. +81-4-2996-2888 / 04-2996-2888
Opening Hours: 9:00 - 17:00 (except December 30th to January 3rd)
(service available in English, Mandarin Chinese, Korean, Portuguese, Spanish and Thai)

N.B. Please understand that caller congestion may entail waiting.

Recorded guidance is in Japanese.
Operators understand English, Mandarin Chinese, Korean, Portuguese, Spanish and Thai.

We use our own and third party cookies to give you the best possible experience.
By using this site, you agree with our Terms of Use.