Contact Us

Inquiries, opinions, and requests

SEIBU RAILWAY Customer Center

Tel. 0570-005-712
＊Please note that international calls are not accepted
Opening Hours: 9:00 - 17:00 (except December 30th to January 3rd)
(service available in English, Mandarin Chinese, Korean, Portuguese, Spanish and Thai)

N.B. Please understand that caller congestion may entail waiting.

Recorded guidance is in Japanese.
Operators understand English, Mandarin Chinese, Korean, Portuguese, Spanish and Thai.