Tourist Helpdesk

Helpful staff is here to support your visit.

SEIBU RAILWAY has established a tourist information center to support the travels of foreigners who are visiting Japan.
If you need assistance, feel free to drop by the tourist information center shown below.

SEIBU Tourist Information Center Ikebukuro

Location: Seibu line 1F East Exit at Ikebukuro Station
Open hour: 8:00~18:00 (ticket purchase is available until 15:00).
Open all year

Providing sightseeing information about Seibu lines and Ikebukuro area.
Seibu line tickets, 「Skyliner Value Ticket」for Narita airport *, and Tokyo Metro「Tokyo Subway Ticket」are available here.
Available languages: English, Chinese and Korean (not always on hand)
*Valid only on date of use.

Hotel front entrance 1F
Bell Captain's Desk

Shinjuku Prince Hotel Bell Captain's Desk

Tourist information center certified by Japan National Tourism Organization (JNTO)
Business hours: Open 24 hours
Location: Shinjuku Prince Hotel 1F Bell Captain's Desk
*Each day's multilingual support staff is posted.

The multilingual staff can provide information on sightseeing, shopping, etc.
The desk also sells train (Kawagoe Access Ticket), limousine bus, and other tickets.
Feel free to ask for assistance.

Related links